Privacy Policy


About Us!

In Touch Recruitment Ltd provide permanent recruitment services to clients and work-seekers within the UK's Healthcare sector.

Our contact details are:

In Touch Recruitment Ltd
Advantage Business Centre
132-134 Great Ancoats Street
M4 6DE

About this policy

To enable us to provide our services to you, we must process personal data (including sensitive personal data). This policy is to outline how we collect and use your personal data.

Collection of your personal data

You may give your personal details to In Touch Recruitment Ltd directly, such as on an application or registration form or via our website, or we may collect your details from another source such as a job board, LinkedIn or via recommendation / referral.

In Touch Recruitment Ltd must have a legal basis for processing your personal details. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you, we will only use your personal data in accordance with the terms of this policy.


Categories of personal data we may collect

The information we collect enables us to inform you of available opportunities and to assess your suitability. We may also collect sensitive personal data about you, we will only collect and process sensitive personal data from you, where you have given your explicit consent. The information we may collect, includes:

Personal Data

  • Contact details – Name, Address, Email Address, Phone Number(s)

  • Date of Birth

  • CV / Employment history

  • Education, Training & Qualifications

  • Details of any professional registrations i.e. NMC, GMC etc.

  • Identification documents

  • National Insurance Number

  • Immigration status

  • Referee details

  • Any additional information that you, your referees or our clients may provide about you.

Sensitive Personal Data

  • Disability/health condition relevant to the role

  • Criminal conviction

  • Nationality

For the avoidance of doubt, the above lists of categories of personal data are not exhaustive.

How we will contact you

We may contact you through the following methods

  • Telephone

  • Email

  • Text message

  • LinkedIn

  • Other social media platforms

How we use your personal data

In Touch Recruitment Ltd will process your personal data to provide you with work-finding services. We use your personal data to match your skills, experience, training & qualifications with potential opportunities with clients who we work with. Once an opportunity has been identified of interest, we will pass your details on to our client for consideration. We may collect further information from you throughout the interview process and beyond to support and comply with the whole recruitment process. This may include the processing of sensitive personal data that you or others may provide to us, in this instance, we will ask for your consent before processing this information.

Our legal basis for processing your personal data

The legal basis we rely upon to offer our services to you are:

  • Consent

  • Legal obligation

  • Contractual obligation

  • Legitimate interest

Where we have relied on a legitimate interest to process your personal data, our legitimate interests are as follows:

  • You have made an application or have sent your CV to In Touch Recruitment Ltd

  • To provide you with information on opportunities that may be of interest

  • Assess suitability for potential job opportunities

  • To find potential candidates for vacancies we are working on

  • To keep work seeker records accurate and up to date


For clients, we will collect and store your company and employee’s personal data for the purpose of providing you with suitable candidates for job opportunities. The information we collect, and store will include information about job role requirements, meetings that have taken place, email communications and conversations taken place. This will enable us to continue to provide you with an effective and relevant recruitment service.


Who we share your personal data with?

In Touch Recruitment Ltd may share your personal data and / or personal sensitive data with the following recipients:

  • Clients who we are working with to source suitable candidates for their job vacancies

  • Clients who we believe may have a need for someone with your skillset and experience

  • Third party service providers such as professional and business service advisors such as IT Consultants, Legal professionals, Auditors and Accountants

In Touch Recruitment may share your personal data as required by law, regulatory bodies or for accounting and audit purposes.


How long do we keep your personal data for?

In Touch Recruitment will retain your personal data for as long as is necessary. Different laws require us to keep different data for different periods of time.

The conduct of Employment Agencies and Employment Businesses Regulations 2003 require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.


Should In Touch Recruitment Ltd have no meaningful contact with you for a period of 3 years, we will cease to process your personal data and/or sensitive personal data, unless we are required to keep it by law, for a regulatory body or for accounting and audit purposes.

Objection to providing information

Your information is required to enable In Touch Recruitment Ltd to provide you with work-finding services. Failure to provide the necessary personal data or object / restrict the processing of your personal data, will mean we will not be able to inform you of potential job opportunities or put your details forward to our clients for consideration.

Overseas Transfers

We do not transfer personal data outside the European Economic Area (‘EEA’).


Your Rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data the company processes on you;

  • The right of access to the personal data the company processes on you;

  • The right to revivification of your personal data;

  • The right to erasure of your personal data in certain circumstances;

  • The right to restrict processing of your personal data;

  • The right to data portability in certain circumstances;

  • The right to object to the processing of your personal data that was based on a public or legitimate interest;

  • The right not to be subjected to automated decision making and profiling; and

  • The right to withdraw consent at any time


Where you have consented to In Touch Recruitment Ltd to process your personal data and/or sensitive personal data you have the right to withdraw that consent at any time by sending an email to for the attention of Sarah Moore or Danielle Bent.


Complaints or Queries

If you wish to complain about this privacy policy or any of the procedures set out in it, please contact Sarah Moore or Danielle Bent by sending an email to


You also have the right to raise concerns with Information Commissioners Office on 0303 123 1113 or at , or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.